I'm currently in an apprenticeship, and my boss and I are the only staff in this shop. Frequently, she'll leave me alone to hold the shop, giving herself big weekends and smaller work days in general. It's obviously illegal since I don't have a diploma, if any official found out, they'd close the place up.
When there is no real work to be done, she wants me to call old (~5 years) customers and essentially remind them that we exist. It's kind of mind numbing to do, and I'm not excited about this part of the job, so I drag my feet doing it.
Lately, she's been breathing down my neck, constantly nagging me about how I don't call fast enough, how I don't speak loud enough, and just whatever other thing she could complain about. When she's not here, she will watch the security cameras to check if I'm on the phone and how fast I am between calls to pull up the next customer.
She's not going to be there at all today, and she will be watching. She said she wants me to write down exactly how many calls I make, and count how many of these resulted in sales or missed sales, and do the same with people who come in. She expects me to be like a robot and make one call in less than an minute and I know for a fact no matter what happens she will not be happy and chastise me for the work.
It's incredibly demeaning, depressing and stressful. It gives me paranoia every time I look up at the cameras. I don't feel valued and I don't feel trusted.
I don't come from money, so I can't just up and quit, or blow the whistle on the illegal management. I sometime get panic attacks on the way to work.
I don't know how to deal with this.