Does anyone else find that if you don’t know how to do something, you get insulted instead of trained.

I’m by no means the smartest person. But i can only do things that I am trained to do, otherwise I’m obviously not going to know when to do it or execute it well. If I encounter a situation that i’ve never dealt with before, it seems that I almost always get insulted, called stupid, slow, or told that i’m always behind and making trouble. I don’t really know how to handle it, it hurts on a professional and personal level.