I work in the grocery department in a decent sized supermarket in CA for $16/hour. Not good at all where I live. Anyway, the store manager told me the other day they were going to start cross training me in the vitamins department. I know nothing about vitamins.
It went terribly but was told I’d improve with time. I thought it was just basically seeing what’s low and restocking etc, but no.
There were tons of questions from customers as if I was a doctor!!!
It was awful!
“I’ve been having X symptoms for the past few days, what do you think it is and what should I take?”
“My four year olds bottom is always itchy he says. Is it worms or something else?”
“Look at this rash, what is it and what can I take?”
I’ve never been more baffled in my life.
I just told them sorry I don’t know, and that I was just stocking while someone was off and that I didn’t know anything about the department.
There I am on the aisle trying to avoid people and just stock, Which was already taking forever since I don’t know where anything is.
How do I stand up for myself? I’m sadly not one of those people, and management can tell.
The extent should be just stocking and knowing where things are at, not knowing about the thousands of bottles. I didn’t go to medical school. I’m not a doctor or pharmacist, I didn’t even ask to be in the department