I tried asking this on a privacy tech related sub and it was quickly removed, compounding my impression they are probably bad people employed by companies that I should be wary of – so let’s try here.
They are being unusually evasive about what they collect. I’m in financials, so this is something of a fact of life but most companies I’ve worked for had a sheet for their collection program that said something like “it collects posts and messages” to stop, you from say, doing insider trading. Smarsh told me they don’t want their competitors to know what it does when I called them, ask your admin, lol. I mean, going forward I’ll act as though I assume it could get everything of my future activity but I’d be curious of what it’s potentially getting that it shouldn’t for it’s stated purpose.