I have been working in this company for just about over 3 month in Data Management dept. Two weeks ago I was informed that one CS guy is resigning, but boss told me that there's someone else that will replace him so I take it as an information that I will be communicating with different person. But somehow last Thursday I was informed that replacement guy is no longer available so my boss asked me to cover CS for a while until they found replacement because there is no one else who's available. Boss offered additional raise and I desperately need the money so I said yes.
I'm already struggling with crippling anxiety because of the toxic environment in my previous workplace. This current company I'm working at, albeit didn't offer much pay raise than my previous job, allows me to work remotely thus I can work on my mental health. I have never worked as CS before and now I have been working double in CS and data management for only 4 days, when I realize that it's not only toxic environment that triggers anxiety, but people in general triggers my anxiety. I palpitate when there's incoming message, and I have panic attacks (the ones that makes you feel like you have heart attack) every time I receive customer complains. On day 4 (today) I have the worst stress induced acid reflux (I have GERD) since I resigned from previous workplace 3 months ago.
Last night I actually told my boss that I can't do this anymore and that I have been getting panic attacks, but she persuaded me and assured me it's only for 1 month, 2 months top. CS is an essential role in this company and they can't have this position vacant (but they also only have 1 person with no back up?). I know I said yes because I need the extra money, that's why I've been blaming my self and that also worsen my anxiety. What can I do so that I could just go back to my data management job? And if I need to suck it up, how do people here with anxiety working as CS manage your sanity?