So I am a dental hygienist in Florida. I work for one of the only periodontist in my area and he is the only doctor in town that does laser procedures to treat Perio disease. Our office is extremely high volume and high production. It’s one doctor and we run 6 rooms 4 of which are surgical ops only and I am currently one of 2 of his surgical hygienists that can do laser surgeries in his office. I revenue close to 20k a day myself with the surgeries I do for this office. The work load is excruciatingly large and very high intensity for any dental office, but it has been around for a while and has always notoriously been known to be this way. The doctor I work for is incredible and does amazing work but he has a very hands off approach when it comes to managing his office. I absolutely love what I’m doing as far as clinical work goes but I’m struggling with the amount of verbal and emotional abuse myself and the rest of the clinical staff receive from our office manager. She has been with my doctor for over 30 years but she is extremely abusive towards us on a daily basis and im starting to hit my breaking point. We use a office wide communication chat system through our patient software and the last 3 weeks the chat has been nothing but verbal threats and attacks sent office wide about little mistakes or silly things that the front office staff complains about to our office manager and she turns around and threatens our job over it daily. It use to be that these things would be directed at everyone but I recently had a situation where a new girl at the front desk was caught stealing a pair of my very expensive scrub pants and I very innocently thought that it was an honest mistake and attempted to talk to her and the office manager in hopes of getting my scrubs back. Well that blew up in my face. The office manager sided with the girl at the front desk (who is consistently on benzos at work and missed work one morning because she had been arrested) and I was left with a target on my back. The girl has since made it her priority to complain and tell on everything that I do, even if she’s blatantly lying about me to our office manager and the verbal attacks have since escalated. They recently have all been about things that have to do with something I have done (whether it be correct or incorrect) and I finally hit my breaking point yesterday after receiving yet another threat that “this is a final warning. I’ll be writing people up if this happens again. If this happens again I’ll be docking your pay” and started crying at work in my operatory. One of the girls from the back overheard the pant burglar complaining about a previous patient of mine to our office manager just before the message thread and so I responded to address to her what I did and how I was not at all doing any of what she said and she yet again sided with front desk girl and chewed me out. as soon as one of the other hygienist saw me crying and came in to ask if I was okay the office manager comes storming around the corner saying to me “you should not be discussing your personal business on the clock what is everyone doing in here. You need to stop crying immediately.” And i just lost it. I wasn’t with a patient. I hadn’t said anything to anyone. And I still was attacked for basically being human and getting upset after being verbally berated day after day and I’m just wondering if I’m just crazy or if this is normal? I’ve been at a loss of what to do. I love the work I’m doing but I’m not sure how much more abuse I can put up with