She sent me a job description for a new position the company is looking to fill due to a new program they are starting. It is related to my current position but more specialized. There are pros and cons and I have yet to get any pay information but we are meeting tomorrow to go over details. I'm not sure if they are considering anyone else for this either. I am leaning towards taking the job or interviewing for it, whatever it is i will need to do to go for this job, but I have some concerns.
- Obviously need a pay bump to go along with the new position as I would have a new set of (more important) responsibilities. I currently make $21/hr for a tech support position (started at $15 in Aug 2020). This position is comparable I think with a help desk representative at hc.gov or cms.portal.gov. I basically answer questions for insurance agents who email or chat in with us. It's chill most of the year, our busy season is Nov-mid Jan although I do have to help train new hires (mostly shadowing) from around Aug/Sept-Nov.
I would like to be salaried at this new position but I'm unsure if they'd go for that. I would love to get $23-25/hr. - I wouldn't be comfortable starting in the new position without a signed contract with new pay. I've seen how this company has taken advantage of other employees by not paying them for taking on new responsibilites (me included), even to the point in which my friend basically built the new training/quality assurance department from scratch starting in January and didn't see their new salary until about April. Then they were denied back pay. I want to avoid this and I'm unsure what would be a good way to pose this question, or if this is something I can bring up once I know the new pay is enough for me and is worth the new responsibilities.
The reasons I would like to take the new role is mostly because I'm bored of my current job. I hate talking to the insurance agents and although I will still be communicating with them it will be more specific issues and I feel like I'll have more freedom to make “executive” decisions. In this role I don't think I'll be tied to a video call for my entire shift and I might have more of a chance to get a laptop to work from. The pay bump would be nice too.
I can't think of anything else that is as important as the above, but I want to be prepared for our meeting tomorrow. It's via video call as I WFH. Any advice is appreciated!