(1) During the interview, the owner said the business 'is like a family.' During the interview, he also said he 'never knows who anybody is in the kitchen, because there is so much turnover.'
(2) I applied for a job at reception. Halfway through the interview, they said it was a hybrid position: half at reception, half beach attendant (setting up chairs and umbrellas. I live in the tropics where it is very hot. I saw a beach attendant position posted but did not apply.)
(3) On my first day, my coworker said 'you're not allowed to call in sick' when you work reception.
(4) It is a small hotel, and there are easily 4 or 5 different married couples or partners who work together there. So they constantly need double-coverage when anyone takes time off.
(5) Where I live the population is somewhere around 85% black. The entire front-of-house at the hotel is white people and entire back-of-house was black people. (I am white). Doesn't feel right.
(6) Coworkers gave me guff about taking my paid 15 minute break (shifts are 7 – 7.5 hours, no lunch).
(7) The owners have an impeccable sense of excellent customer service, but their staff treat guests like they're a nuisance.
***
NOW – I could have sat down and told him all of this. But that's not my job. I am not a consultant. They weren't going to fix these changes on my account. So, I said it wasn't a good fit (which it isn't), handed in my key, and I was on my way.
It's worth noting that the owners and other staff are generally very kind and capable people. But, they are all boomers, out of touch, overworked, and understaffed.