So I’ve worked for a top brand hotel for over 16 years. And I have NEVER wanted to leave until now, they have been Different properties and I am astonished at some of the management that is at my current property. They treat their staff like shit and when guests treat staff the same way, they just give them whatever they want anyway. So it makes staff look stupid or uncooperative!
Why do we allow guest to scream and bitch treat employees terribly just so they can get what they want which we are told we can’t provide!? No late check outs? Oh don’t worry scream and complain and the manager will mess up the housekeepers for tomorrow with a 1pm check out time!
I work on the phones and had a women scream at me about a coffee maker. Yes that’s correct a flippin coffee maker! I’m just want to get out of this field