I was hired by a big named grocery store as a “Service Clerk”, It's just a fancy name for a cart pusher, but I digress.
When I first went there last week for Orientation, I was brought to a room with a computer where I was put on a site with a bunch of work-related courses. I was left alone with no instruction on what to do, so I just did as many courses as I could. There were about 9 of them.
4 hours passed. In the end, the person in charge asked how I did. I managed to do all but one course. She looked at it and said, “That's the one you were supposed to do!”
How the fuck was I supposed to know that? She didn't tell me anything.
So I ended up doing that course at home to save time. The whole course was about things like the cash register and how to operate it. I was very confused because I was told on the phone that I'd be pushing carts, not working a cash register.
In fact, I specifically told them that I had social anxiety and that I couldn't be a cashier. That's why they gave me the cart job. So I wouldn't have to talk to anyone.
Anyway, skipping ahead to today. I enter the Customer Service section and I pretty much asked “What am I supposed to be doing?” Only then was I finally told that, yes, I'm a cart pusher.
That's not the end of it, There are a bunch of other things they did that I just don't understand.
All the courses during orientation said things like “Your manager will now do a training exercise based on what you just learned.” Not only did that not happen, but I also don't know who my manager is.
Orientation also had forms talking about checking off areas you see during a tour of the building. I was not given a tour.
Halfway through my shift, a coworker told me that I could take a break. I was told there was a break room, but I was not told where it is. I ended up sitting on some stairs during my break just to get off my feet.
At the beginning of my shift, That same coworker handed me a vest to be visible by drivers in the parking lot, but he didn't tell me where he got it. By the end of my shift, I went back to the customer service area and asked “Where do I put this?” And they didn't know either.
I left work a half hour early (I clocked out and everything) And NOBODY has said a thing. I thought I would have been called by now asking me why I left early. But I haven't heard a peep. No texts or emails.
The lack of communication is astounding. I wouldn't be shocked if I could just hide in the bathroom all shift and not get caught. In fact, I might do that on Sunday.