like they keep pushing me to have at least 1% of my cashier interactions sell credit cards but jesus christ people don’t want one!!! i can do all the things but unfortunately i cannot “use my looks” or “bat my eyelashes” like management advises, i only signed up to do cashiering bc i like talking to people! and people like talking to me until i have to shove the card down their throats.
then i got told i’m doing everything right but i need to call it a reward cardbinstead of a credit card. you know what happens when you do that? people agree then disagree right after once they find out it’s a credit card.
god damn it and sometimes managers come up behind me, interrupt my interactions despite them going well and just start badgering the customer about the credit card. they say “never let their no take you out” what kinda creepy saying is that???
so many conferences and videos dedicated to that it gets annoying :/ i’m good at being a cashier i like being a nice end to people shopping experiences, reading body language line if they do t wanna talk i just bag in silence, idk it’s nice to do something repetitive like that and i just pretend i’m playing a cashier game.
i don’t make mistakes with work, i’ve had customers just give me money out their wallets which means i’m doing something right (i later got told that i’m not allowed to accept tips and when customers tell me to keep the change for myself i need to put it in the register which doesn’t seem fair but OK?)
there’s been multiple occasions where somebody’s line knee deep in telling me the story about their traumatic childhoods and why they are the way they are and they’re like baring their soul and my manager just puts them in an even worse mood by being like OK cool have u heard about our card