For context : I've worked at this department for almost 4 years part time, once I finished school I applied for and got a full time, salaried position. It's with the same department, but higher up the ladder as I'm now at the same level as my old boss, we both report to the same supervisor now. I started my new role in June.
Lately, I have been tasked to do things outside of my job description. I work in marketing, and I had some issues with a coworker who handles web design for our department. He has repeatedly not replied to my emails, not completed projects by the deadline, and it is affecting my ability to do my job for my clients. He works fully remote out of state and is the only person in our department that does that. Yesterday morning I had a meeting with him and our boss via zoom to discuss time sensitive projects that I am in charge of, and that I need a timeline from the web designer, and that I have multiple projects that are past deadline. I was very professional during the meeting but basically told him “you need to do your job, and you need to reply to my emails – especially when I've followed up multiple times.” We are technically at the same level within our department.
My boss's suggestion was that that I simply learn how to edit the websites so the web designer doesn't have to do it. That's not in my job description, and I don't really think it's okay for me to be expected to pick up the slack of someone just refusing to do their job, especially when the web designer makes twice as much as I do. My requests aren't unreasonable, I could get them accomplished in a few days since it's really just editing text – yet he leaves the projects open for 5+ weeks.
A raise for learning how to do this is off the table. I haven't even bothered to ask because I know this department and it won't happen. Almost no one has been given a raise in this department for 3 years, including cost of living raises. My old supervisor from when I was part time quit a few months ago, as she asked for a raise due to new responsibilities and was told there was no money in the budget, but the web designer got a $20,000 raise that same month.
There's a job posting in my department that's open right now doing the responsibilities I have been asked to learn, and the starting salary is $10,000 more than I make. They have also mentioned hiring an intern who I would directly supervise, but no raise for that either.
Is this normal? Is it time to look for a new job? I am very frustrated. This is my first full time job as I'm 22, but I honestly am really frustrated with how I feel I am being constantly asked to take on more responsibility with no raise to pick up the slack for other people who make twice my salary. This is a common theme here and I have had instances like this multiple times. There aren't a lot of jobs open in my career field right now, and I wouldn't be able to take a lower paying job due to my bills. It seems every time I try to bring up issues with my supervisor, they defend the people that I am having issues with. I'm not really sure how to approach this but I am at the point where I loathe going into work because I'm doing everyone else's jobs for them and then they take the credit.