I applied for a customer service position (voice) but given my past experience (marketing and training), I was told that it would be better if I applied for a trainer or voice coach position instead, cuz I had a Versant score of 76. So, over the weekend I prepared a couple of presentations as I was asked to and went to HR who told me all that. First, they kept me waiting for 4 hours stating that the Process Director is in a meeting and in the evening when I had pestered them enough for an update, they handed me the appointment letter for the Agent's position, stating that since I do not have relevant experience, I wouldn't be considered for this role. Fine, I said, but when we met the Process director, he said that it wasn't a Voice role, it was a chat role, and that there would be sales involved. The HR had told me earlier that there would be no sales and this was the first batch of Voice agents. I decided not to join there. These idiots think they can do as they want and they face no consequences when they conceal information, but when an employee does it, he's asked to leave. Fucking hate such companies.