My very long story started Febuary 27th 2022 with State Farm and ended with my car STILL being broken at the mechanics today May 5th 2022.
Basically I hired State Farm, my insurance company of 17 years or so to dispatch the free tow that I PAY for. Well their 3rd party company Agero dispatched Aristocrat towing (whom I have had issues in the past with, why you ask. They tow in my parents neighborhood and have towed not only my car but my dads and nephews as well. Theyve lived there for 25 yrs and they recently hired Aristocrat for towing purposes). Aristocrat towing showed up to my house at 645am not the 8-9am time I requested. This is where it all gets messy.
Aristocrat towing did not get my keys nor did they alert me, the owner of the car that they were even there. My son and partner were getting ready, they saw the tow truck then alerted me who was asleep btw. I threw on my clothes but it was too late my car was gone and I saw the tow truck driving away. I immediately contacted Aristocrat towing to return my car, they REFUSED. My best guess is bc my house is near the interstate and the driver didn't feel like it bc he was already on the interstate, conjecture I know but valid to point out.
Fast forward til 8am when I could finally report everything to state farms automated service. I WOULD NOT have used Aristocrat towing had I known. First mistake from State farm.
State Farm insists they can not help since I only have liability so they referred me to Agero their third party company who dispatched the tow since I THOUGHT it was Aristocrat towing who damaged my vehicle. Tut tut tut…
It took MONTHS to figure this out bc Agero dropped the ball . The person handling my case screamed and yelled at me, threatened to hang up on me etc…I even got in touch with Ageros corporate office as well. The man from corporate told me over the phone that he'd help but when I told the truth to everyone involved, they all stopped helping completely. They ALL know they screwed up big time but no one is willing to take responsibility for their actions.
Come to find out Discount Tires BENT my control arm in half. If you know about cars and tows at all it is because someone hooked the tow chain to the control arm not the subframe.
This ALL could've been avoided had Discount Tires not lied to me in the first place. I called and asked for their security footage and the guy LIED to me and said they did not have security footage.
When I FINALLY got in contact with Discount Tires 3rd party company Fleet Response they wouldn't help either even though I have ALL the proof.
During this process I was getting sober from my vices. I told ppl at state farm and agero this. Begged, cried, pleaded with these companies to do the right thing by me and they did not. Bc of this push from them I ended up in a psych ward for the first time ever in my life (think britney spears). I was forced to take drugs. I was sedated for over a day and bc of this it was the weekend so I was not released for 5 days. Traumatizing but a lesson I needed to learn.
I have pictures, witnesses, statements, car service records, emails, recordings, medical records etc to prove that they all screwed me over on this matter.
Their is so much to this story. HOURS of recordings from state farm (your call may be monitored and recorded for quality…sure thing) agero, fleet response and myself.
I chose to believe everything happens for a reason. So here we are now making a declaration that evil in this world should not be tolerated at any point. Don't let these “people” win over you anymore. I am not crazy and I am not wrong. I am learning, growing and changing ️
Stand up for yourself, don't let these corporations steal from you and destroy this beautiful earth.
Fair Shake!
All 4 of these companies have made profits off me starting Febuary 27th til now since my case is still not resolved.
In closing I would like to thank those who have heard my story, believed me and tried to help. Keep doing what you're doing.