Hi everyone, I need some help here. I am a retail manager in London, UK. I usually get paid every last business day of the month, but for the first time last month my salary was not accredited in my bank account and, upon my request, my my store manager was vaguely dismissive and he claimed there was an “error” with global payroll. Fast forward a week after, I finally get paid but when I check my account I only got ~50% of what I was supposed to be paid.
Now another week has gone by and it’s been a back and forth of me, my store manager and someone in HR to figure out what happened but lately the HR person has ghosted my email and I’m still awaiting a clear response AND My payslip.
I don’t know what to do and what my rights are here in the UK. I feel like I’m being ignored and this “mistake” has jeopardises my ability to pay bills and rent.
Is there anything I can do/say to get them to pay me what’s due and give me a regular payslip?