Hello,
So I’ve been working as a 12hr overnight front desk worker at a hotel for 6 months and I already want to quit. When at work I’m technically supposed to accommodate the last guests for the day who arrive late evening/night (which btw are not many), finish the daily report, change the date on the hotel software and occassionally serve guests who decide to sit in the lobby bar during the night and watch the CCTV, do some of housekeeping’s laundry and so on. The hotel is not what I’d consider big, we have 40 rooms in total and so most of the time I’m alone all night(aside from a few nights I. can remember when I had guests stay in the lobby till. morning).
I don’t want to quit because I can’t handle working nights but because it’s become very repetitive over the past few months, although I can safely say working nights has consequences on my overall wellbeing – no matter how many hours of sleep I get during my breaks I always feel low energy. What bugs me the most is the overall work environment while doing nights – you’re all alone with your thoughts for the most part, not having a manager available who you can ask for guidance if hard to solve cases occur and colleagues underestimating your potential are just a few things I can mention that bother me. So far I’ve had 0 day shifts, not even during my training.I’ve noticed guests are different drunig the night – I’ve come to the realisation that Im techincally seeing the worst of them as in ppl getting drunk, me having to clean their messes, call ambulance and so on, fortunately this rarely happens but definitely people sometimes take advantage of the fact I’m the only staff member working during the night and they simply don’t give a crap or treat me with basic respect.
I’m the only one working full nights 2 on 2 off 12hr right now and I can’t see myself working during the day anytime soon because there’s a girl colleague who refuses to work nights and I’m taking hers also. The pay is average like it’s not crazy much for me to reconsider my intent to quit. I also am studying in university (second to last semester) and in a relationship (my gf works during the day and says she feels terrible when im not at home).
Problem is both our hotel managers are on maternal leaves rn and I wouldn’t want to inconvenience them if i wanted to leave and essentially force them to look for new staff at the beginning of the summer season… I feel trapped bcuz i dont want to be a dick to people essentially…
I got plans to return to my hometown at the end of summer where hopefully i will find better job opportunities but I don’t think I can last the whole summer at this place fr..