About a year ago I took a job managing a small size kids sports facility. From the beginning I made the mistake of doing more classes than listed in my job description. At the time I was told it was necessary due to being short staffed and things would improve. The classic, it'll get better line.
I had a bad run of potential employees, after a phone, in-person interview, and scheduling their first training shift, I had four people in a row not show up. I suspect it was the starting pay I'm allowed to offer. It's hard physical work and starting pay is $15, $17-20 with experience. Then again I could just be an asshole.
At this point I asked for a raise, the facility had grown significantly since I took over. In my job description, which I was told to reference in lieu of a contract, it states that a the facility grows my pay would grow too. Since it was clear myself and our staff had done that, and I'd been doing more classes, I asked for a raise for myself, planning to ask for raises for the other staff immediately after as well. I literally couldn't have everything on my own and they work just as hard as I do. I was told our revenues aren't high enough that that we needed higher enrollment.
At this time I put less of an emphasis on hiring and more on doing events to draw in new members. For hiring I'd email or call them, if they don't get back to me they must not want to job. One of the events we tried required parents to hand in a form within a span of 3 weeks. The forms were, handed out after classes, available on a table in the lobby, and emailed to everyone twice. Apparently this was too complicated for many of our parents. Two even made it a point to verbally attack our front desk person, and myself over the matter. One even went so far as to say “I'm breaking children's hearts”. The woman then immediately left her child… with me… in my class… After the 2 complaints, someone from another location took over the event and drafted a letter essentially trashing our staff. Without a word to anyone at our location. I should have quit then and there, I wish I had.
Cut to a month later, I turn in my two weeks, they ask for a meeting. I bring all this up. Including back pay I was owed from that summer. They immediately said the back pay will be in my next check. I was also told that I didn't need a raise since I got one in September. A raise from $20 to $22, when I have 16 years of experience in the sport I teach, and over 10 years of experience working with kids. I was also given 10 more hours, which they tried to play off as them bring nice? Saying adding more hours was part of the pay raise? When I brought up teaching more classes I was essentially told, tough all the other location managers do too.
I can't wait to be done after next week. I have a decent saving and already started applying to remote jobs, I want to stay home with my cats for a while.
TLDR: overworked, underpaid, did what was listed in contract to get a raise, asked for raise, was denied raise, I quit.