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Antiwork

Quiet quitting my job, bonus segment.

The new job is going well. However, my former job sent me an email for an exit survey. They claim it's anonymous (doubtful), but I spoke my mind. If you're interested in a long read, here you go: Exit survey response Yes, many. I highly suggest NOT monopolizing our work schedules with training we don't need & forcing us to complete ridiculous activities, such as Hype Master or WEEKLY mandatory one on one meetings. Also, the snarky replies I got when I asked my Team Lead questions was uncalled for, as was VA's rudeness during our PIP plan meetings. To ask if I wanted to work here was rude & honestly, it was stupid. The work culture has gone downhill since M left. Also, I know for a fact a lot of behind-the-scenes things lead to my decreased call time & fall outs with customers, but my concerns were routinely…


The new job is going well. However, my former job sent me an email for an exit survey. They claim it's anonymous (doubtful), but I spoke my mind. If you're interested in a long read, here you go:

Exit survey response

Yes, many. I highly suggest NOT monopolizing our work schedules with training we don't need & forcing us to complete ridiculous activities, such as Hype Master or WEEKLY mandatory one on one meetings. Also, the snarky replies I got when I asked my Team Lead questions was uncalled for, as was VA's rudeness during our PIP plan meetings. To ask if I wanted to work here was rude & honestly, it was stupid. The work culture has gone downhill since M left.

Also, I know for a fact a lot of behind-the-scenes things lead to my decreased call time & fall outs with customers, but my concerns were routinely ignored, or I was told I had to fix the problem even though it was out of my scope. Good luck with employee retention when case managers & partner managers are messing up orders, Allegro contracts & product suggestions. For instance, I had one customer who returned the devices because JH kept messing up the credit card refund & the Allegro contract. When I tried to call her to rectify the situation, she didn't want to continue. Another instance would be where I sent Partner Management a message to get my customer in for an appointment sooner & I was told he “couldn't schedule because no dates were listed.” I wrote “any day in the afternoon” because that customer had morning obligations. I don't see how that can be read as “no dates listed.”

Initially, I had high hopes for H when I first started in 2021. I thoroughly enjoyed working here until the changing of the team management. We went from having autonomy in our day to micromanaging & that completely messed up the team game. I'm NOT at all saying E is a bad person, but she definitely is rough around the edges when it comes to engaging in some aspects of leadership. I found myself asking for help elsewhere because I was told “That's not what I do” or “I do not have the magical powers to do that.” A simple “I don't know” would have sufficed.

Lastly, when I had my accident in my home the week before I was unceremoniously fired, I texted E because she was the only work contact I had in my personal phone & it was an emergency. This was ONE DAY after the new attendance policy was instituted. The next day, I got an email from VA tagging S, the Team & E telling me about the new policy because E said I took a personal day. THIS IS NOT CORRECT! I worked until task time before I fell. I had to go to the ER for treatment because I had a sprained ankle & knee contusion, so I wasn't exactly looking to take the time to write an email for three people. And I noted this in the reply I sent to him & the people team. Not one person asked me if I was alright. That just shows you value us as bodies in a seat to do your work & not as human beings. This is NOT what I encountered when I first started here. When I had to leave work early to get my son tested for Covid, M texted to make sure we were both ok. When I came to work the day AFTER my grandmother passed away, he insisted I take the rest of the day off to “feel the feelings” as he put it & he made sure I was ok to work the next day when I came back. People like that in positions of power make the team stronger. Team T was awesome because of M, how close we all were & the encouragement we received. That disintegrated once he was gone & those sweeping changes were forced upon us. Especially when E started changing our off days without asking, as we have responsibilities outside of work. Not that you cared & it showed.

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