Sorry in advance for any errors or long winded sentences, im fuming still.
Review week at my job, everyones excited. We get told by HR we will see updates to our pay reflected on the 3rd of July and first paycheck with the new increase on 21st.
I happened to be away on the 3rd so couldnt get my review until I returned. 6 rescheduled meetings later. “You are not getting a raise, your #s through 2021 were not good enough” I said, wait what, I did all this throughout the year and helped keep the contract afloat and im not getting a raise? “We dont see that in our metrics so it doesnt matter”
In 2021 we were on year 2 of WFH at my job, except my entire team was onsite throughout covid. Apparently IT work cant be done remotely.
Im doing dozen of projects at the same time, training new hires, doing all the paperwork to get them setup in the system properly, working on the queue for tickets and taking care of my own tickets on top of being the go to for everyone on the team to come to for help/advice.
Im a level 2 Tech at my current job, an analyst. Im doing some of managements jobs, considered the team lead by rest of the team and we are swamped with things to do. Manager 1 gets fired suddenly and the “consultant” takes over as the manager. Manager 2 lasts 3 months before quitting due to heart issues brought on by stress from the place. Thats the end of 2021. Take a look at the system and see I have done 1600~ tickets in the year on top of everything else thrown at me. Im burning out at this point.
Taking a look at others, we have techs doing half the total tickets.
January 1st of this year we are now managerless and there doesnt seem to be anyone new starting anytime soon. Coworker picks up some responsibilities and I pick up others. Continues on for 3 months before we get told “Inventory management guy is the new manager”. Everyones pissed, dude has no idea wtf hes doing to begin with and refuses to listen to anything anyone says. Week goes by and we still havent seen our new manager, hes managing from home a team thats onsite. Whatever we continue on doing what we were doing. Getting props from the company we are contracted for.
Get a called 2 weeks later from previous manager. “Hey frstone2survive, wanted to let you know I told them that you and coworker should take on management roles together”
I appreciate the reference as he was a great dude who got thrown into the deep end with no life raft and broken arms and legs.
Suddenly we come in to an email saying “Coworker 1 and Coworker 2 are your new team leads, congratulations!”
Coworker 1 and 2 have only been on the contract for 1.5-2 years at this point.
Coworker 3-7 are all like what the hell?(6 of the 10 people on the team have been working this contract for 5-35 years) Meanwhile I am sitting here with my coworker who got a reference for management like why were you not given team lead role when everyone already thought you deserve it. I never received an email stating there were any open positions here. Bring it up to HR and to a couple other higher ups at the company. They say thats odd, nothing more.
I immediately had less work to do now that we had two team leads, which was great as I was burning out and ready to lose it at any time if nothing changed.
We are told things will get better/etc. New manager gets hired, wants to bring a lot of changes that I personally agreed with. Its 5 months later and nothing has been changed. We have less tickets in the queue then ever, from 200 down to maybe 20 a day.
Now mind you im expecting my review to include all last year where I was busting my ass for the 2nd year in a row and get another raise even if its tiny, its something at this point, or even a promotion to a T3 tech/engineer.
Im technically the only one not getting a raise. Coworker who also didnt get “a raise” got one 3 months ago after arguing that he should be getting equal pay as others. He was making 44k a year while every other tech in the contract was making 52-65k.
So people who literally were doing half the total # of tickets i was doing and not doing all the extra work got raises including the two team leads who both got 20% increases to pay to begin with when they became team leads.
If I didnt need the job to make it to next month id of told them to fuck themselves and left on the spot today. The parent company has given them a warning that if anyone gets fired or quits without a replacement they are losing the contract, because we had a string of sudden quits and fires without letting them know.
TLDR: busted my ass to the point of burn out and was not told about a promotion opportunity and then not given a raise during reviews. Got told everything I did didn't matter because somehow my #s were low even though I had double the ticket count as other techs on the team, including one of the team leads.
Have a potential interview tonight or tomorrow for another company as an IT Support Engineer, really hoping it pays around what I make now at the very least so I can quit and cause my current company to lose the contract.