What you will do:
- This is a hybrid-remote position and requires you to be in the office 5 days per month.
- Coordinate activities of carriers delivering shipments from off-line 3PL locations including tendering, change management, and delivery execution/confirmation.
- Coordinate and report daily activities for Roehm leased ISO tank or dedicated truck fleets.
- Participate in the required 24 hour per day, 7 day per week coverage required of Logistics operations. Provide afterhours support to external and internal partners via notification from central call or email support systems using Roehm cellular or computer systems.
- Full compliance with all regulations including governmental and internal safety procedures for internal and external operations.
- Coordination and continuous improvement of logistics processes.
- Validate and document of internal logistics, and external 3PL processes.
- Coordination of customer requirements, investigation/resolution of customers complaints.
- Renegotiate dates and quantities of orders with 3PLs and Customer Service/customers.
- Coordinate operations of 3PLs to be in alignment with customer and Roehm requirements.
- Audit and approval / rejection of vendor invoicing.
- Approval of carrier expediting and holding 3PLs open on overtime to meet customer commitments.
- Customer relationship management.
- Customer complaints management.
- Vendor and carrier payment processes in SAP and Invoice Track.