Just venting about today’s meeting.
I work in retail at a high end place and our customers have lots of disposable income. I don’t provide the service, I’m just cashier, so there’s a lot of instances of the customers being very rude to us and doing a complete 180 when their service provider walks up to them.
I’ve made some comments at the end of the day about customers with 700 dollar silver amex cards who will argue with me about the cost of service or about a service fee we charge ($5).
On top of the rude customer, I don’t talk to my coworkers. We have little in common. It’s a rare day any of them say hello to me when we all clock in, or say goodbye when they leave.
Today we had a meeting and service provider indirectly addressed my comments, calling them nasty, and saying we have no right to judge how hard our clients have worked to get where they are or how hard their lives have been.
I know personally I have been on food stamps, living every day in an abusive household, and cannot save any money. I have a college degree, internships, and am working retail. I have untreated depression because I cannot access mental health support due to waitlists. I have the bare minimum of state healthcare because I can’t afford my employer’s $200 monthly cost for it.
And I can’t make comments on how I’m treated! 😀
I know it’s not the right environment for me – I have spectrum disorder that makes it very hard for me to do the fake “customer service” behavior which you need for a high end industry (hard to regular my expressions, tone of voice; still wear a mask so it’s less bad).
On one hand It makes me feel guilty and like I should be doing better and acting grateful because my job isn’t “difficult” at all except socially. On the other I just want to quit so bad but I can’t because bills.
Just feel so frustrated.