To start off, salary is commission based, meaning you get paid minimum wage + cut of your sales. The amount varies wildly, can be anything from 0% all the way to 10% of the product's cost.
This also applies to services as well, such as extended warranty and insurance against damage. So you're heavily incentivized to suggest certain brands over others in addition to asking everyone if they want to pay extra for extended warranty…
Every morning there's a meeting discussing sales targets… I didn't know there are people who are actually excited about hitting 106.2 percent of sales yesterday.
This is followed by sales performance review of each employee – manager says Bob needs to sell more warranties, Jane needs to sell more chargers etc etc…
The hours are insane. 8am to 9pm 2days/5days a week alternating. So you go home just to shower and sleep, then wake up for work and repeat
Yesterday I got tagged in a group chat, apparently there was a mystery shopper and I only got 71.7 percent score. Manager wrote “what a nice Christmas gift… Better luck next time OP”
Half the time the items displayed on shelves aren't even in stock, I'm getting tired of explaining that to costumers
Before Christmas there was one woman who said she took out a loan for a $150 smart watch… Just why…
Retail is hell