Former employee of apple (sales specialist)
But I guess what I’m about to say applies everywhere. Anyway : we would have daily morning briefing before the opening of the store (basically : managers would praise apple politics, talk about numbers etc etc) what thing that really made me grind my teeth was the “alright folks, have a nice day, and don’t forget to Have FUN ! ! !” We talked about it, and we all agreed that we would love to be able to say “oh ok ! Then let me grab my jacket, get back to my house, read a book, or turn on my Xbox, because working 8 hours a day, Havin to deal with creepy customers, lazy managers is definitely NOT my definition of FUN”