I’m emotionally exhausted. In the interview I was told I’d be providing website support and that overall it’s a great job. Well, turns out it’s a call center job and a really awful one at that. I wasn’t prepared to deal with back to back calls where people scream at me for 9 hours a day. People treat you like you’re subhuman and it’s your fault their FedEx package is late. This job is pushing me to drink, and it’s only been a few months. I’m angry or crying all the time, setting up my computer to work for the day gives me anxiety. I hate having a camera in my bedroom. I’m not even allowed to glance at my phone, god forbid there’s an emergency.
We’re also required to give out our personal information. The other day I had a creep on the phone ask how I spell my name, as well as the location I work at. I’m required to give all of that information out. My names very unique, he could easily find out where I live as well as all of my personal information using just my name. Management doesn’t care. About anything. I can’t even go to the bathroom quickly every other hour or they’re down my throat about how I’m wasting company time. My husband says he doesn’t like who I’ve become since I started working here, and I don’t blame him. I’m a mess.
Don’t work for concentrix. They expect you to take abuse all day and sit there like a robot. You aren’t human to them.