I guess I can't prove that the policy is a result of the complaints, but it feels a little suspicious. I work in an office and he's never really cared about phones or listening to music in the office as long as we're getting our work done. Recently he saw some reviews of the office and he kept mentioning them being related to off-colored comments that he's made (i.e. you're either a Democrat or an American). Within a couple days of these complaints being brought up he was suddenly real anal about phone usage and that if he sees someone using their phone hell punch them out for 10 minutes, and he's letting one of the office workers have a supervisor role so she can be a phone police. It feels like a stupid way to flex power and it's really pushing me to work elsewhere.