I started a new job earlier this year and found it was a good first early on. Remote only, technical account support, but then the routine settled in and the additional work came on. It became what is called “enterprise” level work. I have to attend meetings after my shift because of the timezone difference with clients and other teams, which disrupt my daily life outside work.
Then I was told to monitor the billing cycle and understand the client's environment, both are things my autistic brain has had a struggle with because it feels so high level. I've been watching hours of training videos and none of it is sticking because it's either too high level or I just don't understand it.
Next, I have to take the AWS certification by the end of the year, that is the requirement. I've failed all the practice tests. I'm a horrible test taker and cannot apply for accommodation because I'm self-diagnosed and I refuse to give AWS my personal medical history to “apply” for such.
I feel like I'm drowning and I don't know how to communicate this to my manager. I'm trying to find a new job as soon as I can but it's been hard, as many of you know.
I would ask for advice but honestly, I just wanted to vent about this.