I just started working at this place around 3 months ago. When I first started, I got a little bit of training from my boss himself but the rest were from online modules. For the past 3 months, there has been literally zero training. At my job, we're supposed to have 30-45 minutes a day of training. I was not fully trained on how to do calls, how persuade people to buy our packages, and how to get leads.
Luckily for my boss, I'm very good at selling naturally so my stats were amazing and it looked like my boss was doing a stellar job at training me and doing it consistently despite that being far from the truth. He never once made it seem like doing calls was important bc he never told me how to do them, he never did them, and he never said “hey you should be doing your calls right about now). I explained to him I had no idea how to do calls and he said to worry about it later. He also never helped me get leads (we're supposed to have 20 a day), I told him I needed help and he said he'll help me later (he never did).
A few days ago I was told by my coworker that he had said to him, “well Hailey is just out of her 90 day probation period so if she's not hitting all of her expectations, I'll start writing her up”. This made me very upset bc I would be hitting all of those expectations IF I KNEW EXACTLY HOW TO AND WAS TRAINED ON IT.
So I decided to go to his own boss and talk about my experience. As I was talking to his boss, his boss told me that he's been telling him that he trains me daily, helps me get leads multiple times a week, and always helps me out right away when I ask. Apparently he told the higher ups in the company this as well. This makes me very upset bc it makes me look like I'm just not trying or suck at the job despite his help.
Hearing all of this just makes me want to quit. His boss assured me that there will be changes starting this week but it's still so hurtful that he would lie like that because all it does is make me look very shitty to people who don't know what's going on/haven't spoken to me.
I LOVE my coworkers and I used to love my job (before finding this out), but this is just making me want to quit. I feel very defeated, hurt, and checked out.