(On mobile, sorry for the format)
This morning I (27/F) sent in a complaint to my district manager and HR department about the multiple issues going on in the office I work for. We are a corporate owned eye doctor office. I’ve worked for many eye doctors and this office has been the most stressful one.
We constantly have rude patients, rightfully because glasses continuously come back wrong. Important information like phone numbers, passwords, etc are no where to be found. The manager is constantly out due to personal problems (I can sympathize with that) or being pulled to help other offices. Coworkers are also pulled to other offices leaving us essentially short staffed. Not everyone has keys to the office so multiple times we have had to wait outside with patients until someone comes to let us in. It’s all very frustrating.
I voice these concerns and receive a call from the district manager. She essentially tells me it wouldn’t feel so short staffed if people knew how to do their job. She said some of the issues she couldn’t fix and laughed throughout the whole conversation and put the blame back on me for certain things, just being very degrading and condescending about the whole situation.
I’m worn out….I try so hard to be good at my job, and I am because I have good experience. But to be laughed at or told my concerns don’t matter destroys me. I want to quit but financially can’t. I hate dealing with upper management because of stuff like this. Lately I’ve been having really dark thoughts because I can’t imagine the rest of my life dealing with shitty work environments and even shittier management. Everywhere I go I feel like my expectations are not met and I don’t even feel I’m asking for a lot. I don’t want to one day finally snap and hurt myself because I can’t handle the “American Dream”.
I just had to let it out…I feel like maybe this will go just like that phone call, it doesn’t matter if I talk about it because who really cares. “Get over it, stop being so sensitive.” I’m just so disappointed right now and it feels like I fall further and further into this pit of despair with every passing day. I’m not a “girl boss” by any means really so when I comes to becoming my own boss, I have no idea how to make that transition but I absolutely despise going to work because every day feels like a bad day. I have depression and anxiety which doesn’t help but usually work is one place I can busy myself enough to forget for a little while. Now I can’t even do that, it just fuels the fire.