I actually have a good managers and processes for my job. I very much am ok with my job and the processes I have to do. But the job itself is so annoying. I just do general customer service and I hate it. I feel burned out. I have customer who are complaining about things no one can help, or that I have to send over an email to management for, that is process. I also have customer who generally got a bad situation and yet I can’t help in the moment , deserve top priority, and I can’t fix at the moment. I sometimes leave work and wish I would do more. I think of some of these customers for days, hoping they get the best next person who can fish their issues. I also leave hoping that the rude , arrogant, jerks get their issues all messed up . But im still burned out. I get really good benefits and opportunities, yet I just don’t want to wake up. I get to even work from home, yet it takes me so much effort to even get out of bed to do the job. I also know if I stay at my job and have good numbers, can move to other departments, that I know I would like more. Is this a fair post for anti work? Am I just being ungrateful? I worked as a manager in a restaurant for 6, almost 7 years and that was completely worse than this, yet I’m still not happy.