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Merit based bonuses only

I've been working for a major healthcare company for 4 months, doing WFH customer service so I can finish my masters. This company is a giant, billion dollar insurance company, all over the world, and yet, give no annual raises, no annual bonuses, only quarterly merit based bonuses. Normally, I'm not opposed to merit based compensation, as long as there are other ways to get bonused or raises. But, not even when adding skill sets do they give a raise (we're trained for one line of business, and can train for others down the line). Only merit based or promotions. Is this common now? Of course, the requirements to 'bonus' every quarter are strict and difficult to reach. I've worked many jobs in my life (mid thirties), and have never seen one that only provides this kind of thing.


I've been working for a major healthcare company for 4 months, doing WFH customer service so I can finish my masters. This company is a giant, billion dollar insurance company, all over the world, and yet, give no annual raises, no annual bonuses, only quarterly merit based bonuses. Normally, I'm not opposed to merit based compensation, as long as there are other ways to get bonused or raises. But, not even when adding skill sets do they give a raise (we're trained for one line of business, and can train for others down the line). Only merit based or promotions. Is this common now? Of course, the requirements to 'bonus' every quarter are strict and difficult to reach. I've worked many jobs in my life (mid thirties), and have never seen one that only provides this kind of thing.

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