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Exceptional Employee 10/10 client feedback, got fired and no reason given.

Hi all, This is my first post here and I hope it is the right place for me to get a perspective about what happened. ​ I started working for an IT company in January 2023 and from the start it felt like I have been there for a long time, the job was very intuitive for me and my dream job which is why I excelled. From my first day I got a raving review from customer, I also covered for another person (she was on holiday+medical leave) who used to record training videos which I recorded myself just so they are not behind when they need to send videos to clients. The boss was in awe and ecstatic about my performance, so was the team and they were all nice and professional. The boss was amazing and he did trusted his team including me to do the job…


Hi all,

This is my first post here and I hope it is the right place for me to get a perspective about what happened.

I started working for an IT company in January 2023 and from the start it felt like I have been there for a long time, the job was very intuitive for me and my dream job which is why I excelled.

From my first day I got a raving review from customer, I also covered for another person (she was on holiday+medical leave) who used to record training videos which I recorded myself just so they are not behind when they need to send videos to clients.

The boss was in awe and ecstatic about my performance, so was the team and they were all nice and professional.

The boss was amazing and he did trusted his team including me to do the job and he didn't want to add rules or very strict things to follow, just maintain professionalism, solve client problems and be friendly.

Fast forward to March, I have many clients reviews at this time that leave 10/10 reviews and I was very happy with that, so did the team AND the boss, he expressed that has amazed and I excelled all expectations.

On that same day the colleague who (is 8 months senior to me) was on vacation came back and from the start, she created a secret group telling me that so many things need to be discussed regarding this project, it is my project I started it and it came across a bit bossy but I let it go. We are in the same environment and I'm dealing with a client, as soon as the client leaves she started being shouty and accusing me of “not following protocols, not following the rules and there is a process that I am not following” and used a super bossy and condescending tone.

She said that there is an employee manual that she and one other team member are working on that we need to follow (mind you this document did not exist and only on my last few days at the job she added me and the file had little data in it and doesn't make sense).

I messaged my boss immediately after that and asked if there is anything that I'm doing wrong and he said no and if there is anything he'll let me know.

Had a monthly meeting a few hours after the incident and for the first time since I joined the company, this is the first time the meeting that you can cut the tension with a knife and I couldn't tell where it is from. We had to voice our concerns and what we would like to see happening. So the girl goes straight to state that there are rules and processes that we need to follow so we are not telling clients the wrong information and misleading them etc etc, then she follows with (isn't that right, Maria? [ Maria wasn't aware of the incident and wasn't around when it happened], Maria sort of confused, but agreed with her just as a reassurance. (I messaged my boss privately and asked for a meeting immediately after the current meeting).

My boss weighed in and said there are no rules and he wants to make sure that we're comfortable and free doing our work.

Meeting ends, I join my other meeting with the boss and he seemed tense and I figured straight away she had a meeting right after she insulted me and started talking lots of shit about me and I don't know what it is because the boss seemed a little annoyed. However he said she is a bit territorial and whatever, and I'm like… but I want you to make her understand that I can't work under this much monitoring and being watched like a hawk; every step is like an egg shell. All I wanted him to make sure that she understands that I'm an ally not a threat. I told him I want to withdraw from the video project since it is her project and I had no idea, unless he wanted me to stay.

March 2nd she came in and didn't say good morning and I didn't either, the whole day we didn't speak (I think she was continuing to spew shit about me to the boss that I don't know what it could be)

March 3rd, the boss asked for a meeting to discuss the situation and I was told she has problems at home and stuff and we need to understand each other and I was told that he'll talk to her as well.

Anyway, a few hours during that day she said hello and I said fuck it I'm gonna take the high road and talk to her, I spoke to her nicely and I told her about the tension looming and want to clear the air. I asked her to tell me about herself a bit, I shared stuff about myself too. I told her about that I appreciate her intentions to help me but the approach and execution were not great and we really need to kind of work on that; she claimed she has a Borderline Personality Disorder and she gets misunderstood because this happened before (wtf?) …. and she is like “this is me, i am just trying to help you” etc etc. I made sure she understands that I'm with her not against her and then the tension diffused and we discussed new video ideas, food, regular life stuff etc and I thought that was the end of it.

March 4, I start my day at 8AM and we have a daily meeting at 10… so .. the day starts normal and we talk and stuff from 8 to 10, comes the meeting at 10 the entire team is there including other department we all have our regular tasks of the day to share and discuss and many of them had stuff to help me with like accessing accounts or client portals etc as it is a perfectly nice normal day. Meeting ends at 10:15 and my boss messages me please call me, we have a meeting and I say good morning and he says “I really have nothing nice to tell you XYZ” and follows by “I'm quite disappointed and I've decided that I'm going to let you go” I thought he was joking and I'm like what? why? He said he can't get into the details (I'm on probation) he said no reason given at this time. I told him I cleared the air with my colleague etc, please go and ask her, he disappeared for a minute or two and came back, he said the decision stands and I'm not changing my mind XXX will come and pick up the equipment from your home in a few hours.

What in the hell did I do wrong? what do you guys think happened? It has stressed my out so much and I do not know why.

Any insight on what could be the reason would be much appreciated, sorry for the long post!

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