Customer: Hey I just wanted to return some tile. I bought it awhile back.
Me: Okay let me see if I can find it. Finds it So it looks like this was bought back in 2019. We have a 90 day return policy…
Customer: Well it looks like you still sell it.
Me: It’s actually discontinued and the other tile you brought in, while we do still sell it is outside the return period as well.
Customer: At the other store they take back my returns all the time. I’m a builder with over 20 years experience.
Me: Well that’s great and all but we actually use a third party service that verifies returns automatically and it can’t be overwritten by anyone… not even a store manager. Allow me to even show you and try to put it through. Scans everything
Customer: Lemme stop you there I’m going to just go to the other store Rolls eyes
Me: Just trying to save you the drive over there sir but have a good one!
Customer: I’ll make sure to never come back to this store again!
I get paid $16 an hour to deal with these adult babies daily