My wife is a preschool teacher and one of her toddlers has been smacking her in the face, biting her, destroying the classroom, running away etc. The child is generally a terror and the parents refuse to take any action.
Any time any of these happen, an incident report should be filled out and signed off on by the parents, but the amount of incident reports was overwhelming so now administration has them just do one for each type of action and say it happened multiple times.
My wife clearly can't hit the child, is not allowed to do time out, and even if she ignores the other kids and solely focuses on him, he will still hit/bite her.
I'm sick of her coming home angry and upset that this kid is being a dick and she has no support. The administration is full of (so far) empty promises and she can't quit because of her contract. What can we do?