A little background, I work in a bank for 4 years now and primarily championing the digital transformation agenda of the bank to small medium business customers.
The last 4 years were great in a sense that I get to experience corporate culture and all (I came from a tech startup and SMB background) and reason I joined the bank back then was they were looking for tech people to spearhead all these digitalisation programmes.
Now that COVID pretty much sped up SMBs digital adoption and ESG is the next hottest topic, the Bank sort of jumped on that bandwagon as well with the Digitalisation story being deemed “boring”.
My performance review has been positive the last 4 years but I have not been given any promotions and my increment were mere 3-4% each year, which is by the banking standard according to industry peers.
Even when the HOD role was vacant last year, I wasn't considered because my Job Grade is deemed unsuitable for a HOD role, despite being a high performer.
I recently interviewed with another organisation through my mutual friend who has been a great help in making sure the hiring manager knows all my great quality, so my chances are kinda high of getting.
So I'd like to prepare ahead my answers to shove it to my manager as well as HR during the exit interview.
What are the nicest yet professional way to handle this without burning any bridges? I want to let them know that the last 4 years, I literally have no progression and want them to feel responsible for underappreciating / taking people for granted, because pretty sure many people are like me too.