So I work for a pretty large-scale advertising agency. We recently have been dealing with integrations and mergers and leadership has changed.
My department works heavily with paid media budgets for our clients, so our mistakes can easily cost the company money. Mix that with the fact that we’re overworked and the company is suuuper disorganized and mistakes have been happening more and more.
Today, my department got a mass email from our new leader that said there have been an unacceptable amount of errors recently. The email then proceeded to announce a new standard operating procedure that will add several steps of laborious QA and sign off to almost every step of our process. To an extent I understand the new procedure (although it will likely add tons of work and time to our already full plates) but what really got me was the following point. The email then said that if we make an error from this point forward we will have to present our errors to three of the higher-ups in the org and that our employment will be under consideration as a part of these reviews.
Personally, I feel like threatening and intimidating your employees isn’t conducive to a less-overworked, more-detail oriented work force. We’re being blamed and framed as lazy when the actual problem is really poor organizational structure and burnout.
Anyway, I have a job interview at a different agency tomorrow.