Essentially I work for a family run vape shop. I am one of 2 employees. There is only ever one employee on duty throughout the day however the shop requires at minimum 2 employees at all times due to how busy it gets. I work way harder than I need to/asked to/paid to because I enjoy my job. I often soend my own money buying small items for the shop, buying airtime to make phone calls for the shop, use my personal money for change when the shop.runs out, use my personal fuel to delivery stock to customers after hours for which im not paid extra etc. I work in extremely uncomfortable conditions as the shop A/C broke long ago and mgt has refused to fix it, let alone supply us with a fan. Temps inside reach upwards of 35°c. I have to fight to get time off even though it is in my contract.
Here's where the story begins
Yesterday afternoon one of the owners comes through early and tells me to begin closing up and such because she is in a rush to go get her nails or something done. I run my cashups, and seitch my systems off 20 minutes early and prior to closing time under her instruction. Just before we are about to leave, but still during hours we are meant to be open, a customer comes through and makes a purchase. Throughout this purchase my manager is rushing me to the point where i didnt even properly capture the sale in an invoice book.
The customer enquires about the price of an item and I tell him a price, manager says nothing, the price I gave him was the price that 80% of our stock goes for, only select items have different prices. The system being offline I have no way to double check the price.
This morning comes and I get a call from one of the other managers. I undercharged a customer by R70 ($3). Manager furiously shouting at me for not double checking the prices how dare I make an educated guess and not call him (remember i was being rushed by the other manager whom didnt correct the price). He ended the call telling me hes taking it out of my pay. Ok.
I get paid less than minimum wage. And make 1% commission on total sales IF total sales exceeds an unreasonable amount. On a good day I make about R50 ($2) commission. He essentially wants me to pay more than half my daily rate for this.
With my student debt already double what I earn in a month that $3 makes a huge differenc.