Anyone who works retail knows one thing for certain – so many customers exude a nauseating sense of entitlement.
Ask yourself this – how has it become acceptable, or rather the norm, to expect every interaction, every external stimuli for a customer to be 100% satisfactory and problem free? Name any other part of life where you can walk into a place expecting absolute perfection besides heaven itself.
Things I have seen customers flip out over:
Un-accepted returns (no tag, damaged item), not having a sale on every and any item they want to buy for cheap, not having an entirely obscure specific item (IN THE MIDDLE OF A SUPPLY CHAIN CRISIS that we should all be aware of by now), the cost of items (as if it is my, as a cashier, fault), any interaction that requires more than 10 seconds of their attention span (as a result of the oddly specific request which they make such as purchasing merchandise with two separate cards, or basically, any mild inconvenience.
Why is it that mild inconveniences are a part of life but are earth shattering when it comes to their little shopping world?
In conclusion, the vile and self absorbed ways in which customers act with their unrealistic expectations (due to what I would assume is a toxic culture manufactured by generation boomer) is a living hell for retail employees.
Maybe I’m thinking with a skewed perspective. Any other retail workers, wanna chyme in? Thanks for reading my shitty little rant!