Manager: My company has been on the decline for the past five years. I’ve been super busy with work that I should be Hiring other people to be doing.
Me: Have you checked the reviews of your company? That can effect sales.
Manager: No, I haven’t had time to do that.
Me: Have you thought about creating online ads for your products?
Manager: No, what’s that about?
I checked the online reviews of his company that evening. Many negative reviews and complaints weren’t addressed.
The online presence of the business wasn’t well-maintained.
And he’s surprised that his company is on the decline?