Context: my gf is a domestic abuse victim, fighting her past for several years, she still can't leave the house or talk to strangers.
She got a job as a digital customer service employee writing emails and taking web chats, she's been doing that for a year, before she was on phone lines doing the same but had to take several weeks off at a time due to stress and anxiety (hot to love Karen's screaming at employees).
So far she's been happy in her role not having to Dela with phone lines but now the company is being sneaky trying to squeeze her onto the phones, it's obvious that it will go from “one call a week” to a week of calls.
As all contracts her has”and anything else the business requires you to do”.
We are desperately trying to get a doctor's note but it's literally impossible to see a doctor in the UK right now.
Is there anything we could do? Any ideas? This is the only job that offered digital only to her, every other company is phone lines, we are at our wits end, she can't do any other job currently 🙁