So I just had a great experience with a customer rep from Chewy.com and wanted to see if anyone ever worked for them.
My pet parent friends have always raves about their customer service and how friendly they are. I was curious if they treat their employees as well as their customers.
When my dog died them send a hand written signed card and refunded me my recent food purchase. Yesterday they refunded me $100 of dog food because my dog didn’t like it and said just donate the rest to a local shelter.
On this forum we talk a lot about companies that are awful to employees and how as customers we should avoid doing business with them. I think if it’s also good to recognize businesses that treat both employees and customers well. I only know the company from being a customer so was curious about them from an employee perspective.