So I work at a dispatch center for a Limo Company based in Cali and this company has been around for awhile .
I've been here almost 6 months and I haven't learned a single thing on how to dispatch any vehicles or drivers. It's driving me insane just being a “Wing”. I sit behind a desk all day doing nothing for hours at a time. I know for others that might be dream but I'm only getting paid 16$/h while we've had other “dispatchers” come in with supposed experience getting paid an extra 2$ an hour. There's fast food places earning 50c more than this place and it's insulting seeing these dispatchers earn 18$/h. Since I've started 3/4 new dispatchers have been terminated for doing their jobs poorly and being incompetent. I've also created a small but brief “entry manual/guide” for these dispatchers because when I came in there was not a single document to learn the system they are using. We learn by word of mouth and hearing… The 1 dispatcher who is still here and has supposed experience has to go behind our backs to go ask for help despite the fact I gave them a cheat sheet to understand the system but he can't be bothered to look at the sheet. There's so many things that this company can do differently and more effectively but I don't understand how I've been here this long and haven't learned a single thing about dispatching.
I don't see any growth here nor a raise anytime soon. I just don't know what I can do at this point.
I gotta support my partner while paying off these damn debts. I'm so tired of living paycheck to paycheck.
anyways I guess I needed to vent, thank for reading