Won't get into too much detail, as this is a rant more than anything. Friend recommended me to this job years ago. It was nightly and the main duty was to make sure everything was ready for the next day. It is in a rough area but whenever crazies managed to come in and give me a hard time, I was free to handle the situation the best I could. I was happy to deal with Karens who got disrespectful and except for a handful none got what they wanted.
It was a desk job and 80% of the time there was nothing to do, and I was given the green light by my boss to pretty much do anything I wanted on the computer as long things got done and wasn't surfing on anything that was obviously harmful. Shop items were half price for employees, there was little if any interaction with people, free food, and every now and then my boss would order shirts for us and made sure we got them. I couldn't have asked for a better place after 10+ years of shitty customer service jobs.
Fast forward to the present, things are entirely different.
Things are now under new management. Due to “inflation”, not only did we have to start paying full price for items, but we had to keep every single transaction in writing to keep track of inventory (in my case, I was free to do it by email). I got asked a few times what my size was so they could order new uniforms, but I haven't seen anything yet while everyone else got theirs and at this point I just got tired of reminding them. A lot of things are in need of repairs, making our clients (understandably) upset with me and nothing is being done as far as I know. The shop prices are updated when I least expect them and I never find out until I actually look at the list. Speaking of changes, I'm slowly finding out I'm kept out of the loop on certain things that are changing. Petty enough that it's not worth bringing up, but still kind of annoying.
What really came at me out of left field, at least in my opinion, is the computers. Websites I would frequently visit are blocked. At first I thought “understandable, a lot of companies would institute a no-fun-allowed policy sooner or later,” until I realized websites such as YouTube, Reddit, Netflix, Quora, and fucking Cartoon Network aren't blocked at all; nope, just the ones I frequently visited. Now I do fuck all except sit at the desk with nothing to do until it's time to leave.
Oh, one last thing: Instead of firing back at disrespectful people, I'm now expected to grin and bear it which hasn't been easy since it meant I had to unlearn everything I did during the previous administration. I plan to bring up the subject of getting a raise tomorrow, but I doubt that will go well.
Thank you if you read through all this. I didn't really have anywhere to put this and I just wanted to scream into the void.