Went to Wendys because it was right across from where I was at and I just wanted a quick bite to eat. The lady that took my order was unattentive, it seemed like she was having two conversations at once. She got both my burger order wrong and my drink order wrong. I wanted a single, she charged me for a double and gave me a double. plus she gave me a coke when I said I wanted water.
I thought about going inside and complaining. But I thought of /r/antiwork and I said to myself you know what, she probably has some shit going on. Maybe they are understaffed cause they don't pay enough. Maybe she has some family drama going on. Why make her day worse by complaining? Fact is my primary goal of going to Wendies was accomplished. I got my burger, sure its the wrong one but its close enough. I'm heading home and I got water at home. I'll just pour the coke down the sink, and grab myself a water and eat my burger.
And I knew for a fact if I walked in and politely complained my issue would be resolved. Giving me a bottle of water is simple enough. But the burger, that's going be complicated. They are going need to refund me my money back then place the correct order. Maybe I'd get lucky and get a free burger out of it. Could see a Wendy's manager going “I'll give your money back and you keep the burger”.
But that takes time out of my day, and it makes that poor worker day worse.
So I didn't and with how companies are treating their employees I think more of us need to have this attitude.
O yea I've been to this Wendy before, they normally do a good job.