First, HR is there to limit corporate liability. They are NOT your friends or there to broker peace. They are there to make sure no one does anything to get the company sued before they can cover it up.
Second, when they changed Personnel to HR, they literally made you a product, or “resource” which removes anything human about you in their eyes.
Third, the “sweet caring” HR/”focused question” HR is the DUMBEST good cop/bad cop routine that no one falls for.
I walked out of my last position and told them they were the most useless waste of planetary resources I had ever seen. (I had video of my supervisor using racial slurs and passing out from drug use at work. I was told I'm not allowed to record employees.)
Why don't more people tell them they are useless?