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Help with layoff process

I got laid off the beginning of this month. I worked at a call center and have been there for over year. I've worked multiple campaigns, and when being switched to the last campaign they made it clear that it would be temporary for peak season and then we would all be transferred to new campaigns. I agreed to it because they assured my job will be safe and they will just reassign me once peak season ends. Well that didn't happen and I got laid off. When they contacted me, they didn't explain how my accrued PTO will be paid out or if it will. Or if/when I should receive my final check. Now HR is not responding, previous team lead, and campaign supervisor is not responding… What can I do? I know my final check isn't a lot, but I live on a budget and that little bit…


I got laid off the beginning of this month. I worked at a call center and have been there for over year. I've worked multiple campaigns, and when being switched to the last campaign they made it clear that it would be temporary for peak season and then we would all be transferred to new campaigns. I agreed to it because they assured my job will be safe and they will just reassign me once peak season ends. Well that didn't happen and I got laid off. When they contacted me, they didn't explain how my accrued PTO will be paid out or if it will. Or if/when I should receive my final check. Now HR is not responding, previous team lead, and campaign supervisor is not responding… What can I do? I know my final check isn't a lot, but I live on a budget and that little bit of money will help bridge the gap since I'm also donating plasma while I look for a new job.

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