So I'm new at work like in 3 weeks in and I'm the kinda person that needs a couple of repetitions to get it. I work at an average IT firm so yea I'm just an average person
There a few incidents that I felt could have responded better so seeking advice here
1)So at work I got confused about how something works and then I just why isn't this working this way and my colleague who been there some time replied in this way, “whyyyyyy would it be like that” rolls eyes , “WHAT IS THIS!?!” slams her arm on the table and then points furiously at the screen” so I just replied in a normal tone on what my understanding is but after that I felt I should have call her out on it.
2) I wasn't sure about on the format of sending the email although sh had shown me before on a powepoint guide as it is the first time I just asked her to show me how to do it the first time and I will do it by myself subsequently. She kept sighing very single steps while showing me , I told her in a sarcastic manner ” why do you keep sighing are you really tired?”
TL;DR: how do I handle rude colleague without freezing up whenever they are aggressive.
What should I do and how should I response when a colleague or a manager is shouting at me?
Unfortunately i have some trauma in past from domestic violence so whenever someone is shouting at me I tend to freeze up , chock up and my heart starts to pound.
How can I improve this ?