I am a casual worker at a major hospital. I work every other weekend and nowhere else. My husband was filing our taxes and once he put my W-2 in we went from breaking even to owing $6,000. I rechecked my online W-4 to make sure I had it filled out right. I do. I even put I have no children even though I have one in hopes of not owing. I should’ve paid more attention to my paychecks and noticed not very much was coming out in federal taxes.
I call payroll on Monday. They looked over my W-4, said everything looks correct, so they’ll escalate it to their manager to figure out the problem. They’ll call me back. They never do. Call back Wednesday and it’s a different lady. She immediately starts off with how they take out taxes based off how I filled out my W-4. I then have to explain again that while I’m sure they do, that’s not what’s happening. I had a couple paychecks that nothing came out for federal taxes, told her this and she said “well, yeah” like that was normal. She then said management would call me back.
I plan on possibly escalating this situation to my manager tomorrow. I have never had this problem anywhere I’ve worked at, and they don’t seem too concerned on fixing this issue. This is an issue, right?