So I work for a large healthcare system that I went FT with in January, hired the previous October as PT. I wasn’t made FT until 1/16 due to some “technical” errors in an employee platform they use, which pushed my benefits election to this date. Now, I’m unable to select benefits due to another “error” in the same system, leaving myself and my husband uninsured. I’ve filed so many tickets trying to resolve this issue with HR, because we can’t speak to anyone directly (it has to be online tickets via chat). And now I’m coming close to my election deadline, 2/16. No one can figure out the problem or even communicate what my options are, as we both have medications and health issues we need to make appointments for.
What can I do? Is there anyone at a state level or a federal level that can help me despite this being a company exclusive issue?
I’m honestly ready to burn it to the ground I’m so frustrated.