I work at an easy job making pretty good money.
Basically I work at a front desk. Lately they have been asking me to get on phones. Now our regular phone doesn't ring unless they have our specific location extention so it never rings. They want me to do the call center when I have downtime. They give you a headset and there's a specific website and everything. The only thing that bugs me a lot is call centers are very micro managed. At least this one is. You have to ask to use the restroom and you cannot do anything without a manager's permission. I can work the desk, keep myself busy, help customers and answer the phone if need be but the call center is too much for me especially because I'm the only one here.
Also there is nothing in the job description about answering phones for the call center.
How do I handle this? I've never told them I don't want to do phones but my coworker has and they've been giving her a really hard time. (She has extreme phone anxiety, I've seen her on the phone.. She will literally start hyperventilating.)
Am I just being a huge baby? Would it be dumb to quit because of this? I feel kind of stupid.