I've been a DSP in Oregon (fancy name for support staff) and it's awful.
Abuse is rampant and the state is so overwhelmed with allegations they literally push them through so they get processed. There's no worker rights and unions literally ghost you when you try to reach out to unionize.
The state of Oregon is well aware but they're fine with it. Wage theft, retaliation, retaliatory allegations, client abuse, breaking workman's laws.
How does one try to make change?
I'll be straight I'm never leaving this field but I really really want to see it change.